The Workgroup Edition is designed for small businesses who need access to a full suite of enterprise IT solutions and support for a low monthly rate.  By leveraging a mixture of cloud and on-premise services small companies can easily budget their expenses and free up capital for IT projects which can provide a real competitive advantage.

Unlimited Support

Workstation and user support is provided M-F, 7AM to 5PM (excluding holidays) and is included with the monthly cost of the service.  Emergency server support is provided 24x7x365.  There are no additional charges for onsite visits in the Eugene/Springfield area.  Some restrictions apply.

Office 365 Cloud Services

Office 365 Business Essentials provides your organization with access to Exchange e-mail and calendaring, online conferencing, instant messaging with Skype for Business, file storage with OneDrive, Sharepoint Team Sites and online versions of Microsoft Office.

Optionally, can you upgrade to Office 365 Business Premium which includes Microsoft Office for your PC's, phones, and tablets with additional storage and features.

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Security

Because Catalyst provides unlimited support at a low monthly rate, we take security very seriously.  

In addition to Workstation and Server Antivirus we provide network anti-malware, e-mail anti-spam, as well as web security services to keep your company and data safe.  In the event you do have an issue we monitor these solutions 24x7 so they can be remediated quickly reducing your downtime and exposure.

Nightly server and workstation security patches are installed and the patch status of your devices is monitored and reported weekly.

Disaster Recovery

In addition to your current backup solution, Workgroup includes onsite disk based server imaging to a dedicated storage device at your location.

Reporting

Our online ticketing system provides you real time feedback on ticket status and updates.   Weekly executive summary reports report and score your network so you can ensure that it is running optimally.

 

FEATURES

Unlimited Help Desk Support
Basic Server Monitoring
Security Patch Management
Antivirus, Antimalware, Antispam
Onsite Server Backup
Remote Administration
Nightly Maintenance Scripts
Office 365 Business Essentials
Weekly Reporting

ELIGIBILITY

Up to 2 Servers and 12 Workstations
 

REQUIREMENTS

Windows Server 2008+
Windows 7 Professional+
Active Directory

PRICING

$799/mo
No long term contracts